Shipping Policy
1. Shipping Methods: We offer a variety of shipping methods to cater to your needs. Our standard shipping options include Ground, Express, and International shipping. Please note that the availability of certain methods may depend on your location and the items you are purchasing.
2. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. We strive to provide competitive rates and pass on any discounts we receive from our shipping partners to our customers.
3. Order Processing Time: Orders typically take 1-2 business days to process before they are shipped. This processing time may vary during high-volume periods or for custom-made items.
4. Delivery Timeframes: Once your order is shipped, standard delivery times are as follows:
- Ground: 3-7 business days
- Express: 1-3 business days
- International: Varies by destination, typically 7-21 business days
5. Shipping Confirmation: You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This will allow you to monitor the progress of your shipment.
6. Delivery Exceptions: Please be aware that delivery timeframes may be affected by factors beyond our control, such as severe weather conditions, public holidays, or unexpected courier delays.
7. International Shipping: For international orders, customs duties and taxes are the responsibility of the customer. Delivery times may vary and are subject to customs clearance procedures.
8. Returns and Exchanges: If you need to return or exchange an item, please refer to our Returns and Exchanges policy for instructions on how to proceed.
9. Contact Us: If you have any questions or concerns regarding your shipment, please contact our customer service team at [email protected] or call us at +1 3022037204.
10. Policy Updates: We reserve the right to update this shipping policy at any time. It is your responsibility to review the policy for any changes.